Author Archives: Payal Malhotra

Chapter 4- Email Etiquette Explained

Emails are an integral part of any process and play a very vital role in communication. Be it inbound or outbound communication the mails are supposed to be clear, precise and well-written. Drafting an email is a simple yet a difficult task. Our Support Team communicates with our customers via … Continue reading

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QualiSpace Magnifies The Entrepreneurial Dream At BlogX 2017!

QualiSpace sponsored the BlogX 2017 and that too successfully! This event that took place on the 11th February,2017 at Shangri-La’s- Eros Hotel, New Delhi, saw a huge turnout as it was one of the trendiest conferences of the year. Let’s give you a brief flashback of what the entire event … Continue reading

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QualiSpace Becomes Blog-Savvy!!!

The BlogX 2017 is here! And what makes it more interesting is that QualiSpace is one of the Sponsors of this trendy event that would be taking place on 11th February, 2017 at Shangri-La’s – Eros Hotel, New Delhi, India. This event would be the perfect interactive ground for the … Continue reading

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Chapter 3- Types of Call Feedback Explained

In the last chapter you were introduced to the various parameters that are considered when a Quality Analyst (QA) evaluates a Customer Service Representative’s (CSR’s) calls. Well, in this chapter you would get to know that the process doesn’t end at the evaluation of calls. You have reached just half-way … Continue reading

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Creating QUALIty SPACE @WordCamp 2017- Mission Accomplished!

QualiSpace was one of the Gold Sponsors of the WordCamp 2017 which was held at Pune on 15th January, 2017. Our announcement of the same was filled with great enthusiasm and this was sustained throughout the event. A slight peek into the past would help you recall how we had … Continue reading

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Creating QUALIty SPACE in WordCamp 2017!

Schedule a Meeting QualiSpace is participating in the WordCamp 2017 at Pune, and we are glad to announce that not only are we participating in this event, but we are also one of the Gold Sponsors of this event  which is known for its casual yet effective demeanor. This event … Continue reading

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Chapter 2- The Parameters of Call Evaluation Simplified

You might be accustomed to various calls that you receive from various companies trying to sell you one thing or the other. You speak to them at times and at times you quickly disconnect the call. Have you ever wondered what goes on at the other side of the call? … Continue reading

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The Art of Email Marketing simplified

Having an online presence, owning a uber-cool website and good products aren’t going to be sufficient to get your business thriving. That’s when the life-saver comes in- Marketing! And marketing is not just a single chapter of a book, it can be considered as an entire book in itself. Marketing … Continue reading

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Chapter 1- The making of the Perfect Customer Support Specialist

Every organisation functions according to some norms that are constructed throughout the years and these are the norms that guide every employee’s code of work. When you wish to create an army of loyal customers, you need to win their trust and this is not everyone’s cup of tea. There … Continue reading

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10 Effective Ways To Generate Traffic To Your Website

Your website, your very own website determines the amount of money you mint. And when your entire business functions online, your world and your revenue revolves around your website. The revenue you generate doesn’t come in so easily. The amount of traffic your website generates determines how much you would … Continue reading

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