Emails are an integral part of any process and play a very vital role in communication. Be it inbound or outbound communication the mails are supposed to be clear, precise and well-written. Drafting an email is a simple yet a difficult task. Our Support Team communicates with our customers via emails and most issues are resolved through emails. However, as simple as it may sound, communicating via an email is not a piece of cake. The communication can go for a toss if what is written in the mail is misinterpreted. So, if you wish to stay on the safer side, you can adhere to certain email etiquette that our QA has spelled out for the rest of the Support Team to follow. The email etiquette to be adhered to are as follows-
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