Level II Support Engineer (Multi OS)

Candidate profile

• Unix/Linux skills including shell scripting skills. Perl scripting is a plus.
• Strong foundation in DNS, TCP/IP Protocol Suite, POP, SMTP, IMAP etc.
• Installation & configuration of Linux servers and Window Servers
• Kernel recompiling, patching using up2date, etc.
• Setting up Apache webserver and related modules like PHP, Tomcat, SSL, Frontpage etc and Knowledge about IIS, MSSQL. Setting up DNS, DHCP servers and should be familiar with tools like Terminal service, rDesktop, VNC, PCAnywhere for remote maintenance of a server.
• Installing and maintaining qmail mail servers with additional components for spam checking, anti virus etc.
• Ability to handle linux routers.
• Knowledge about security and tools like nmap, nessus, tripwire etc.
• Ability to handle servers remotely.
• Ability to work in a team or individually.
• Knowledge about IP Tables, Advance networking concepts like bandwidth queuing, bandwidth accounting is a plus.
• Knowledge about mail server's like MailEnable and Imail is a plus
• Good Drafting skill
• Ability to prioritize the work
• Must be flexible on shift scheduling.
• monitor network performance
• Any certification is a plus.
• Should be having a minimum of 3+ years of experience.

Job Description

• Have good knowledge of network of Data Center for assistance in
  diagnosing network related issues
• Monitor and manage trouble tickets and Assure that all tickets are handled within the appropriate timeframe
• Be available for any incoming calls
• Emergency on-call duties are required outside office hours
• Implement new internal systems
• Coordination with vendors on issues with software, hardware
• Excellent customer service skills
• Maintain and update Knowledgebase of Technical issues
• Establish and follow through with individual, team, and company wide goals

Location: Thane - Mumbai - India

Salary: Industry Standard

Please post us your resume at: Jobs@QualiSpace.com