Level I Support Engineer (Multi OS) Candidate profile Basic Knowledge of DNS, TCP/IP Protocol Suite, POP, SMTP, IMAP, Web Server, Domain Name, Mail Server, Database Server etc. Ability to handle servers remotely. Ability to work in a team or individually. Good Drafting skill Ability to prioritize the work Must be flexible on shift scheduling. Any certification is a plus. Should be having a minimum of 1+ years of experience. Job Description Monitor and manage trouble tickets and Assure that all tickets are handled within the appropriate timeframe Emergency on-call duties are required outside office hours Excellent customer service skills Establish and follow through with individual, team, and company wide goals Location: Thane - Mumbai - India Salary: Industry Standard Please post us your resume at: Jobs@QualiSpace.com