QualiSpace News Room

April 23, 2005
WeCARE Team at QualiSpace started HelpDesk under its WeCARE Program.

Introducing HelpDesk

In this drive of providing Industry Best Support to our clients, we are moving one step further by starting HelpDesk, a Support Ticketing System along with knowledge base, to help you getting solutions in a better way.

Features & Benefits: 

·     File Attachments from web based form

·     Ability to assign a priority for the request

·     View support request history

·     Submission Tracking without logging in (via submission key)

Our WeCARE CSR (Customer Support Representative) will always try to answer your queries in the shortest possible time. In case you come across a problem similar to one that has occurred in the past and you don’t remember the solution, you can always refer to the previous problem and its solution through this system.

"HelpDesk at QualiSpace is an industry best support Ticketing System launched by WeCARE Team and started its activity towards customer care" says Hiren Shah CEO of QualiSpace.

About QualiSpace : QualiSpace provides services such as Dedicated Hosting, Complex Hosting, Virtual Hosting and Domain Name Registration to name a few. QualiSpace has today reached every corner of the world through its solid Reseller Network.