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                                       Web Hosting Glossary

Select a letter to view the definitions of the terms beginning with that letter

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10BaseT

10 Megabit per second baseband Ethernet specification using two pairs of twisted-pair cabling (Category 3, 4 or 5): one pair for transmitting data and the other for receiving data. 10BaseT has a distance limit of approximately 100 meters per segment.

100BaseT
100 Megabit per second baseband Fast Ethernet specification using UTP wiring. Like the 10BaseT technology on which it is based, 100BaseT sends link pulses over the network segment when no traffic is present. However, these link pulses contain more information than those used in 10BaseT.
 
A Record
An A record is part of the zone file. It is used to point Internet traffic to an IP address. For example, you can use an "A record" to designate abc.yourdomain.com to send traffic to your web site at IP address 216.185.43.171. You can also designate xyz.yourdomain.com to go to a separate IP address.
Access [Microsoft®]
MS Access® published by Microsoft is easy to use and highly integrated database creation and maintenance software. Capable of online databases, the software is supported with the NT® hosting platform.
 
Active Channel
An Active Channel is a frequently updated information residing on a Web server. Users can subscribe to the channel if they have a CDF (Channel Definition Language) capable browser (e.g. Internet Explorer)
 
ActiveX
ActiveX is a set of technologies from Microsoft that enables interactive content for the World Wide Web. Before ActiveX, Web content was static, 2-dimensional text and graphics. With ActiveX, Web sites come alive using multimedia effects, interactive objects, and sophisticated applications that create a user experience comparable to that of high-quality CD-ROM titles. ActiveX provides the glue that ties together a wide assortment of technology building blocks to enable these "active" Web sites.
 
Active Server Pages (ASP)
Active Server Pages allow web developers to make their sites dynamic with database driven content. The code is mainly written in VB Script, and it is produced on the server of the web site instead of the browser of your web site visitors. The server reads the ASP code and then translates it to HTML.
 
Address
URL (Uniformed Resource Locator) is more frequently used for this purpose.
 
ADSL
(Asymmetric Digital Subscriber Line) -- A method for moving data over regular phone lines. An ADSL circuit is much faster than a regular phone connection, and the wires coming into the subscriber's premises are the same (copper) wires used for regular phone service. An ADSL circuit must be configured to connect two specific locations, similar to a leased line.
 
Aliased Nameservers
An aliased nameserver is a nameserver that has been labeled as yours (the reseller's) despite the fact it actually belongs to your Web hosting provider. This ensures that domains located on your server are listed as "ns.yourservername.com" instead of "ns.yourprovidersname.com". Also see NAMESERVER below.
 
Anonymous FTP
Anonymous File Transfer Protocol allows the public to log into an FTP server with a common login (usually "ftp" or "anonymous" and any password (usually the person's e-mail address is used as the password). Anonymous FTP is benefitial for the distribution of large files to the public, avoiding the need to assign large numbers of login and password combinations for FTP access.
 
Anonymous Re-mailer
A SMTP server that allows sending anonymous email messages stripping all evidence of its sender and then forwarding it on to its intended recipient.
 
Apache
One of the world's most popular Web server programs, Apache was built by a group of open-source programmers and is often used because of its outstanding performance, strong security features and the fact that it is free.
 
Applet
An applet is an embedded program on a web site. Applets are usually written in the coding language called Java. They are normally used for creating a virtual object that may move or interact with the web site. An applet is like a small piece of executable code that needs a full application to run it.
 
Archie
An online database of anonymous ftp sites. Archie is used to search for particular documents on a large range of FTP archive sites. Some clients can download the files found without additional software.
 
ARPANet
(Advanced Research Projects Agency Network) -- The precursor to the Internet. Landmark packet-switching network established in 1969 by the US Department of Defense as an experiment in wide-area-networking that would survive a nuclear war.
 
Asynchronous Transfer Mode (ATM)
Asynchronous Transfer Mode. International standard for cell relay in which multiple service types (such as voice, video, or data) are conveyed in fixed-length (53-byte) cells. Fixed-length cells allow cell processing to occur in hardware, thereby reducing transit delays. ATM is designed to take advantage of high-speed transmission media such as E3, SONET, and T3.
 
ASCII
(American Standard Code for Information Interchange) -- This is the de facto world-wide standard for the code numbers used by computers to represent all the upper and lower-case Latin letters, numbers, punctuation, etc. There are 128 standard ASCII codes each of which can be represented by a 7 digit binary number: 0000000 through 1111111, plus parity.

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Backbone
A high-speed line or series of connections that forms a major pathway within a network. The term is relative as a backbone in a small network will likely be much smaller than many non-backbone lines in a large network. In general, the better the backbone of the hosting company, the better the availability of the web sites that run on their computers.
 
Bandwidth
The total amount of data that can be sent through a network connection in a certain time, usually measured in bits per second (bps), megabits per second (Mbps), or gigabits per second (Gbps). The bandwidth provides for a faster loading time for your web site. It is also important because most web hosts only allow a fixed amount of bandwidth each month. Going over the limit can be costly. Be sure to know your exact bandwidth limitations.
 
Baud
Unit of signaling speed equal to the number of discrete signal elements transmited per second. Baud is synonymous with bits per second (bps). In common usage the baud rate of a modem is how many bits it can send or receive per second. Technically, baud is the number of times per second that the carrier signal shifts value - for example a 1200 bit-per-second modem actually runs at 300 baud, but it moves 4 bits per baud (4 x 300 = 1200 bits per second).
 
Backups
Web hosts back up data on their servers. Many host packages offer backups every 24 hours. This is supposed to prevent the loss of data should something happen to the server. . If you think you may need to restore old data in case of a disaster, it may make sense to choose a hosting company that performs regular backups.
 
BBS - Bulletin Board System
A computerized meeting and announcement system that allows people to carry on discussions, upload and download files, and make announcements without the people being connected to the computer at the same time. There are many thousands (millions?) of BBS's around the world, most are very small, running on a single IBM clone PC with 1 or 2 phone lines. Some are very large and the line between a BBS and a system like CompuServe gets crossed at some point, but it is not clearly drawn.
 
Bit - Binary DigIT
A single digit number in base-2, in other words, either a 1 or a zero. The smallest unit of computerized data. Bandwidth is usually measured in bits-per-second.
 
Bps - Bits-Per-Second
A measurement of how fast data is moved from one place to another. A 28.8 modem can move 28,800 bits per second.

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CGI (Common Gateway Interface)
A CGI is a program that translates data from a web server and then displays that data on a web page or in an email. CGI involves the transfer of data between a server and a CGI program (called a script). CGI "scripts" are just scripts which use CGI. CGI is often confused with Perl, which is a programming language, while CGI is an interface to the server from a particular program. Perl is an application of CGI, as well as MIVA, Python, PHP3, and other scripting languages.
 
Cgi-bin
The directory on a Web server where CGI scripts are stored.
 
Chat Server / Software
Some hosting companies allow you to develop a chat room or other type of chat service for your visitors. Be sure to check with the web host company about the details of the chat services offered. Some servers permit you to configure the service, and others pre-configure everything for you while others do not allow chat rooms at all.
 
Client
A computer program that requests a service from the server program, usually over the network.
 
Clustering
Connecting many computers and making them appear as one machine. This is done to increase reliability and performance.
 
Co-located hosting
This hosting option gives webmasters complete control over their server. You are responsible for providing the physical hardware and network administration; the hosting company will provide you with the rack space and Internet connection.
 
Cold Fusion
Cold Fusion is a scripting language used on web pages to interface with. MS Access, dBASE, FoxPro, and Paradox databases. If you use Cold Fusion, you will usually need a host which uses an NT operating system.
 
Control Panel
An online package of tools permitting easy site management and editing. Almost all hosting companies provide this option today. It is a very important feature to have. By having your own control panel, you can maintain basic information about your site, mail boxes, etc. without having to send emails to the hosting company or call them on the phone.
 
Cookie
A message given to a Web browser by a Web server. The browser stores the message in a text file called cookie.txt. The message is then sent back to the server each time the browser requests a page from the server. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them.

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Data Transfer
In Web hosting, the total size of files transferred by an account in a month.
 
Database Support
If your web site will leverage a database to store information, database support by the hosting company will be required. After you have developed your web site, you will know which database will be required. Some commonly used database programs are SQL Server, MySQL, Access, Oracle, and FoxPro. Databases can be difficult to configure properly. Before you sign up with a web host, first inquire if the host can support your database needs.
 
Dedicated Server
A more expensive type of account in which the Professional web hosting Firm company provides you with an entire hosting setup including your own server hardware that only you can use. This usually means a much faster loading time for your site because the entire computer is "dedicated" to running the server software. This is different from most other hosting accounts in which your web site will share space on a server with many other web sites, called a virtual server. A dedicated server makes sense for web sites that require higher availability and higher data transfer rates.
 
Dial up
Dialup access is a way of connecting a computer to the Internet using a modem and the telephone line. It is rather slow and blocks the telephone line.
 
Disk Space
This indicates the amount of disk space that will be available to you on the hosts server to hold your web site files.
 
Domain name
Domain name is an easy-to-remember address that can be translated by DNS into server's IP address. The unique name that identifies an Internet site. Domain Names always have 2 or more parts, separated by dots. The part on the left is the most specific, and the part on the right is the most general.
 
Domain Name Registration
Often a hosting company will offer to register your Low domain name registration Firm the time you sign up for a hosting plan.
 
Domain Name System - DNS
DNS stands for Domain Name System and is a distributed, replicated system which allows nameservers to map domain names to an IP number.

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E-Commerce
Electronic Commerce. Refers to the general exchange of goods and services via the Internet.
 
E-mail - Electronic Mail
Messages, usually text, sent from one person to another via computer. E-mail can also be sent automatically to a large number of addresses (Mailing List). See Also: Listserv , Maillist.
 
Ethernet
A very common method of networking computers in a LAN. Ethernet will handle about 10,000,000 bits-per-second and can be used with almost any kind of computer. See Also: Bandwidth , LAN

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FAQ
(Frequently Asked Questions) -- FAQs are documents that list and answer the most common questions on a particular subject. There are hundreds of FAQs on subjects as diverse as Pet Grooming and Cryptography. FAQs are usually written by people who have tired of answering the same question over and over.
 
FDDI
(Fiber Distributed Data Interface) -- A standard for transmitting data on optical fiber cables at a rate of around 100,000,000 bits-per-second (10 times as fast as Ethernet, about twice as fast as T-3).
 
File Transfer Protocol (FTP)
A way of transferring files (uploading and downloading) across the Internet. Most web sites are uploaded to the Internet by means of an FTP program. This is how the web site you create on your computer at home is transferred (uploaded) to the Internet.
Firewall
A piece of security software designed to protect Web servers. They are typically used to protect sites from hacker attacks/unauthorized access.
Flash
A popular piece of animation software developed by Macromedia. Flash is widely used on the Web because it requires little bandwidth, therefore making it friendly to users with low or high-speed connections.
 
FrontPage
A popular site design and management tool developed by Microsoft.

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Gateway
The technical meaning is a hardware or software set-up that translates between two dissimilar protocols, for example Prodigy has a gateway that translates between its internal, proprietary e-mail format and Internet e-mail format. Another, sloppier meaning of gateway is to describe any mechanism for providing access to another system, e.g. AOL might be called a gateway to the Internet.
 
Gigabyte
1024 Megabytes
 
Gopher
A widely successful method of making menus of material available over the Internet. Gopher is a Client and Server style program, which requires that the user have a Gopher Client program. Although Gopher spread rapidly across the globe in only a couple of years, it has been largely supplanted by Hypertext, also known as WWW (World Wide Web). There are still thousands of Gopher Servers on the Internet and we can expect they will remain for a while.

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Host (Name Server)
When you hear the term "host" in the Internet world, it is referring to an Internet company that has the required servers and software to connect domain names to (IP) Internet Protocol numbers so that your site can be viewed by the public when they type your domain in their browser window. Basically this is where you house your site, and you usually have to pay a monthly or annual fee for this service. The purpose of FindMyHosting.com is to help you find the Host that is right for you.
 
Host Platform
This is the platform of the hosting providers servers. Hosting companies will typically having a hosting platform based upon Windows 2000 (Win2K), Windows NT or Linux. If you have a basic web site that does not make use of server side applications such as a database then you do not need to worry which platform is used.
 
HTML - HyperText Markup Language
The language by which Web servers and client browsers communicate. All server-side functions (such as database processing), although they may be performed in another language, must eventually be output back to the user in HTML.
 
HTTP - HyperText Transfer Protocol
The protocol by which HTML files move across the Internet. HTTP requires a client browser and an HTTP server (typically a Web server).

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Internet
(Upper case I) The vast collection of inter-connected networks that all use the TCP/IP protocols and that evolved from the ARPANET of the late 60's and early 70's. The Internet now (July 1995) connects roughly 60,000 independent networks into a vast global internet.
 
internet
(Lower case i) Any time you connect 2 or more networks together, you have an internet - as in inter-national or inter-state.
 
InterNIC
InterNIC (now known as Network Solutions) once held an exclusive contract with the U.S. government to assign domain names ending with a .com, net, and .org. Since their contract expired, the U.S. government has opened the monopoly once held by Network Solutions and now there are many different registrars who can register these domain names.

Intranet
A vast internal network structured in a fashion similar to the Internet. Intranets are usually established by large corporate organizations to improve communication. The main difference between the Internet and an intranet is that access to intranets are restricted to authorized members only.

IP Number
(Internet Protocol Number) -- Sometimes called a dotted quad. A unique number consisting of 4 parts separated by dots, e.g. 216.185.43.171 Every machine that is on the Internet has a unique IP number - if a machine does not have an IP number, it is not really on the Internet. Most machines also have one or more Domain Names that are easier for people to remember.

IRC
(Internet Relay Chat) -- Basically a huge multi-user live chat facility. There are a number of major IRC servers around the world which are linked to each other. Anyone can create a channel and anything that anyone types in a given channel is seen by all others in the channel. Private channels can (and are) created for multi-person conference calls.
 
ISDN
ISDN Short for Integrated Services Digital Network, a high-speed solution to moving data over phone lines. It can transfer data at approximately 128,000 bits per second over a standard land line.

ISP
(Internet Service Provider) -- An institution that provides access to the Internet in some form, usually for money.

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Javascript
A scripting language which enables web designers to add dynamic, interactive elements to a web site.
 
Java Servlets
A servlet is an application or a script that is written in Java and executed on a server, as opposed to on a client. It is analogous to CGI, although servlets are more than simply CGI scripts written in Java

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Kilobyte
A thousand bytes. Actually, usually 1024 (210) bytes.

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LAN - (Local Area Network)
A computer network limited to the immediate area, usually the same building or floor of a building.
 
Leased-line
Refers to a phone line that is rented for exclusive 24-hour, 7 -days-a-week use from your location to another location. The highest speed data connections require a leased line.
 
Load Balancing
Distributing data across a network of servers in order to ensure that a single Web server does not get overloaded with work, thereby affecting performance.
 
Login
Noun or a verb. Noun: The account name used to gain access to a computer system. Not a secret (contrast with Password). Verb: The act of entering into a computer system, e.g. Login to the WELL and then go to the GBN conference.

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Mailing List Software
A mailing list is a discussion group based on the e-mail system. You may want to set one up - they're very useful promotional tools. Even if you don't want to host a discussion group, you can use a mailing-list program to distribute a newsletter. Many companies have mailing-list software available for their clients to use -- if so, ask whether there's an additional cost, how many mailing lists you are allowed to have, and how many members per list.
 
Managed hosting
A dedicated server that is accompanied by a full suite of technical support, maintenance and monitoring services. This differs from dedicated Web hosting, where customers are provided with their own servers but are still responsible for virtually all administrative and maintenance duties.

 
MIDI - Musical Instrument Digital Interface
A network and accompanying protocol developed in the 1970's for transmitting various information between musical and other devices including keyboards, samplers, lights, controllers, etc.
 
MIME - Multipurpose Internet Mail Extensions
The standard for attaching non-text files to standard Internet mail messages. Non-text files include graphics, spreadsheets, formatted word-processor documents, sound files, etc.
 
Mirror sites
A mirror site is an exact copy of another FTP or Web site. These are used to offset/spread traffic load on busy Web sites.
 
Modem (MOdulator, DEModulator)
A device that you connect to your computer and to a phone line, that allows the computer to talk to other computers through the phone system. Basically, modems do for computers what a telephone does for humans.
 
Mosaic
The first WWW browser that was available for the Macintosh, Windows, and UNIX all with the same interface. Mosaic really started the popularity of the Web. The source-code to Mosaic has been licensed by several companies and there are several other pieces of software as good or better than Mosaic, most notably, Netscape.
 
MUD - Multi-User Dungeon or Dimension
A (usually text-based) multi-user simulation environment. Some are purely for fun and flirting, others are used for serious software development, or education purposes and all that lies in between. A significant feature of most MUDs is that users can create things that stay after they leave and which other users can interact with in their absence, thus allowing a world to be built gradually and collectively.
 
MX Record: Mail Exchange
Mail Exchange record is part of the zone file and is used to designate which mail server machine should process email for a specific domain.

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Network
Any time you connect 2 or more computers together so that they can share resources, you have a computer network. Connect 2 or more networks together and you have an internet.
 
Newsgroup
The name for discussion groups on USENET.
 
NIC - Networked Information Center
Generally, any office that handles information for a network. The most famous of these on the Internet is Network Solutions, which is where new domain names are registered. Another definition: NIC also refers to Network Interface Card which plugs into a computer and adapts the network interface to the appropriate standard. ISA, PCI, and PCMCIA cards are all examples of NICs.

NNTP - Network News Transport Protocol
The protocol used by client and server software to carry USENET postings back and forth over a TCP/IP network. If you are using any of the more common software such as Netscape, Nuntius, Internet Explorer, etc. to participate in newsgroups then you are benefiting from an NNTP connection.
 
NOC - Network Operations Center
A hosting company's "home base," so to speak. The NOC is usually where most administration, technical support and physical server storage takes place. For more information, please refer to our article, Inside the NOC, here.

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OC - Optical Carrier
Representing the speed of fiber-optic networks. OC speeds can range anywhere between 1 and 48. Most hosting companies have OC3 connections, which allows for the transfer of data at a rate of up to 155.52 Mbps
 
ODBC - Open Database Connectivity
ODBC is a generic way for applications to speak to a database. ODBC acts as an interpreter between an application (say a Cold Fusion or ASP application) and a database (like Microsoft Access). By using ODBC, a connector can be created that will allow a web application that you create to read data from and insert data into an Access database that you've created. An ODBC source is a directory entry that specifies database information. This ODBC source (or DSN Source) allows your site to point to the correct database located on the web server.

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Packet Switching
The method used to move data around on the Internet. In packet switching, all the data coming out of a machine is broken up into chunks, each chunk has the address of where it came from and where it is going. This enables chunks of data from many different sources to co-mingle on the same lines, and be sorted and directed to different routes by special machines along the way. This way many people can use the same lines at the same time.
 
Parking (Domain Name)
Registries require the use of name servers or hosts for every domain registered. Parking is the process by which someone selects a domain name, and "parks" it by registering the domain name under someone's name servers. Parking can be done by anyone, to anyone else who has active name servers. However, parking a domain name alone will result in no service (web hosting, e-mail) for that particular domain name.
 
Password
A code used to gain access to a locked system. Good passwords contain letters and non-letters and are not simple combinations such as virtue7. A good password might be: Hot-6
 
Perl - Practical Extraction and Report Language
Perl is an interpreted language optimized for scanning arbitrary text files, extracting information from those text files, and printing reports based on that information. It's also a good language for many system management tasks.
 
PHP - Hypertext Preprocessor
PHP is another scripting language. Like ASP, it's commands are embedded within the HTML of a web page. The commands are executed on the web server, making it browser independent. The web browser only sees the resulting HTML output of the PHP code.
 
Plug-in
A (usually small) piece of software that adds features to a larger piece of software. Common examples are plug-ins for the Netscape® browser and web server. Adobe Photoshop® also uses plug-ins. The idea behind plug-in's is that a small piece of software is loaded into memory by the larger program, adding a new feature, and that users need only install the few plug-ins that they need, out of a much larger pool of possibilities. Plug-ins are usually developed by a third party.
 
Port
3 meanings. First and most generally, a place where information goes into or out of a computer, or both. E.g. the serial port on a personal computer is where a modem would be connected.
 
Post Office Protocol (POP)
This is a method of retrieving e-mail from an e-mail server. Most e-mail applications (sometimes called an e-mail client) use the POP protocol, although some can use the newer IMAP (Internet Message Access Protocol). There are two versions of POP. The first, called POP2, became a standard in the mid-80's and requires SMTP to send messages. The newer version, POP3, can be used with or without SMTP. The newest and most widely used version of POP email is POP3 email. You will see the term POP3 in most of the Reliable Web Hosting Plans available today.
 
Posting
A single message entered into a network communications system. E.g. A single message posted to a newsgroup or message board.
 
PPP - Point to Point Protocol
Most well known as a protocol that allows a computer to use a regular telephone line and a modem to make TCP/IP connections and thus be really and truly on the Internet.
 
Price
The monthly amount that you will have to pay a hosting company to provide the hosting services requested. Paying monthly is normally perfectly acceptable, but discounts may be available by paying quarterly or annually. FindMyHosting.com will always list plans in order of price, lowest to highest. If you enter a price as part of the search then any plans costing more than what you enter will not be found.
 
Propogation
The process whereby the nameservers throughout the world have updated their records for a specific domain. For example, if you move your domain from one host to another, it will take around 24 hours or so for the new address to broadcast everywhere. During that 24 hour period, the traffic is decreasing at the old location and increasing at the new location.
 
PSTN
Public Switched Telephone Network -- The regular old-fashioned telephone system.

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Register (Domain Name)
Since every domain is unique, registries have been set up to assign domains to individuals and organziations. When a domain is registered with the appropriate registry, that domain is assigned and becomes no longer available for anyone else to use. Typically, there are registration and renewal fees (local registry fees) associated with the right to use a domain. However, there are some TLDs that are provided at no charge.
 
Registrant (Domain Name)
The entity, organization or individual that will be using the domain name.
 
Registrar (Domain Name)
Some registries don't provide the ability for end users to register domains with them directly. They might require end users to purchase the domain through an internet provider that is acting as the registrar.
 
Registry (Domain Name)
An organization responsible for assigning domain names for the TLD that they manage. Furthermore, it is their responsibility to update the global DNS tables that all nameservers use to resolve domain names. For example, InterNIC is the registry for .COM, .NET and .ORG domain names.
 
Renewal (Domain Name)
Most TLDs need to be renewed at some scheduled yearly interval. This is an opportunity for both the registrant and the registry to update their records as well as collect any applicable renewal fees.

Reseller Hosting
Reseller hosting generally requires little knowledge of web hosting services in order to get started. Reseller hosts are generally not responsible for maintaining web server services, or other maintenance related tasks. This job is held by the hosting provider. Through GUI control panels, reseller hosting is made simple and straight forward.
 
Reseller Plans
Many hosting providers allow you to be a reseller of hosting space earning a commission off of each sale. If you intend to be a provider of hosting services, you should investigate this option as you decide where to host your web site. Many hosting companies offer discounts (in addition to revenue opportunities) to companies that wish to remarket their Professional Web Hosting Company services.
 
Resolution (domain Name)
The conversion of an internet address or domain name into the corresponding physical location.
 
RFC - Request For Comments
The name of the result and the process for creating a standard on the Internet. New standards are proposed and published on line, as a Request For Comments. The Internet Engineering Task Force is a consensus-building body that facilitates discussion, and eventually a new standard is established, but the reference number/name for the standard retains the acronym RFC, e.g. the official standard for e-mail is RFC 822.
 
Router
A special-purpose computer (or software package) that handles the connection between 2 or more networks. Routers spend all their time looking at the destination addresses of the packets passing through them and deciding which route to send them on.
 
Root Server
A machine that has the software and data needed to locate name servers that contain authoritative data for the top-level domains.

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Security Certificate
A chunk of information (often stored as a text file) that is used by the SSL protocol to establish a secure connection. Security Certificates contain information about who it belongs to, who it was issued by, a unique serial number or other unique identification, valid dates, and an encrypted 'fingerprint' that can be used to verify the contents of the certificate. In order for an SSL connection to be created, both sides must have a valid Security Certificate.
 
Setup Fee
Some hosting companies charge a one time setup fee to set up your hosting account. It is worth to also take this into account when looking at the monthly fee. If you select the 'No Setup Fee' checkbox in the search then any plans that involve a setup fee will not be found.
 
Server
A computer, or software package, that provides a specific kind of service to client software running on other computers. The term can refer to a particular piece of software, such as a WWW or HTTP server, or to the machine on which the software is running. A single server machine could have several different server software packages running on it, thus providing many different servers to clients on the network. More specifically, a server is a computer that manages and shares network resources.
 
Shell Account
Something experienced computer users often request. Permits you to edit your files online in real-time, rather than making changes to your site offline and then uploading the changes. Unless you intend to manage the web server your site runs on, a shell account should not be needed.
 
Shopping Cart Software
A software program which acts as a "virtual store front". Such software typically allows a web site user to create and manage a virtual shopping cart to which items can be added or removed. Once a customer is ready to "check out", this same Shopping Cart Software typically includes interfaces to allow customers to pay with their credit card directly on the site. Shopping Cart Software is critical for those web sites that intend to sell products and services directly over the Internet without human intervention.
 
SLIP - Serial Line Internet Protocol
A standard for using a regular telephone line (a serial line) and a modem to connect a computer as a real Internet site. SLIP is gradually being replaced by PPP.
 
SMTP - Simple Mail Transfer Protocol
The main protocol used to send electronic mail on the Internet. Most Internet email is sent and received using SMTP. SMTP consists of a set of rules for how a program sending mail and a program receiving mail should interact.
 
Spam or Spamming
An inappropriate attempt to use a mailing list, or USENET or other networked communications facility as if it was a broadcast medium (which it is not) by sending the same message to a large number of people who didn't ask for it. The term probably comes from a famous Monty Python skit which featured the word spam repeated over and over. The term may also have come from someone's low opinion of the food product with the same name, which is generally perceived as a generic content-free waste of resources. (Spam is a registered trademark of Hormel Corporation, for its processed meat product.)
 
SQL - Structured Query Language
A specialized programming language for sending queries to databases. Most industrial-strength and many smaller database applications can be addressed using SQL. Each specific application will have its own version of SQL implementing features unique to that application, but all SQL-capable databases support a common subset of SQL.
 
SSI - Server Side Includes
Commands that can be included in web pages that are processed by the web server when a user requests a file. The command takes the form <!--#include virtual="/path/to/file"-->. A common use for SSI commands is to insert a universal menu into all of the pages of the web site so that the menu only has to be changed once and inserted with SSI instead of changing the menu on every page.
 
SSL - Secure Socket Layer
A protocol designed by Netscape Communications to enable encrypted, authenticated communications across the Internet. It is used mostly (but not exclusively) in communications between web browsers and web servers. URL's that begin with "https" indicate that an SSL connection will be used. SSL provides 3 important things: Privacy, Authentication, and Message Integrity. In an SSL connection each side of the connection must have a Security Certificate, which each side's software sends to the other. Each side then encrypts what it sends using information from both its own and the other side's Certificate, ensuring that only the intended recipient can decrypt it, and that the other side can be sure the data came from the place it claims to have come from, and that the message has not been tampered with.
 
Statistics
Many hosting companies run software on their web servers that collect usage information about your web site and compile it in a user-friendly, easy-to-read format for you to analyze trends about your web site. Having access to statistics is critical if you need to know how many visitors are coming to your site, which web pages receive the most attention, and how much time people actually spend browsing your site.
 
Support
Telephone or e-mail technical support provided to a Cheap web hosting solutions company's customers. When there's a problem with your site or your e-mail, you want to be able to get an answer promptly by e-mail or on the phone. Some hosting companies offer email only support, telephone support, or a combination of both. Some hosting companies provide 24hr 7 days a week support (24/7). This is important if your site is an e-commerce site with a lot of daily visitors.
 
Sysop - System Operator
Anyone responsible for the physical operations of a computer system or network resource. A System Administrator decides how often backups and maintenance should be performed and the System Operator performs those tasks.