At QualiSpace we include a number of support
services for free that you will be charged
for elsewhere.
Following
is the chart showing information about the
support available in free or fee based:
| Description
|
Free
|
Fee
Based
|
Explanation
|
|
| Operating
System |
| Advise |
*
|
|
|
| Troubleshooting |
*
|
|
|
| Apply
Standard Patches |
*
|
|
|
| Initial
Custom Partition |
*
|
|
|
| Kernel
Upgrade |
|
*
|
|
| Operating
System Customization |
|
*
|
|
| Operating
System Re-install or Upgrade |
|
*
|
|
| |
| Web |
| Advise |
*
|
|
|
| Initial
Configuration |
*
|
|
|
| Troubleshooting |
*
|
|
|
| Install
Basic Module/ Service Packs |
*
|
|
|
| Install
Additional Module / Service Packs |
|
*
|
|
| Recompile
Apache / Re-install IIS |
|
*
|
|
| |
| FTP
|
| Advise |
*
|
|
|
| Initial
Configuration |
*
|
|
|
| Troubleshooting |
*
|
|
|
| Install
Basic Module/ Service Packs |
*
|
|
|
| Install
Additional Module / Service Packs |
|
*
|
|
| Recompile
Apache / Re-install IIS |
|
*
|
|
|
|
| DNS/IP
|
| Advise |
*
|
|
|
| Initial
Configuration |
*
|
|
|
| Troubleshooting |
*
|
|
|
| Install
Basic Module/ Service Packs |
*
|
|
|
| Install
Additional Module / Service Packs |
|
*
|
|
| Re-install
DNS |
|
*
|
|
| Assign
Additional IPs |
|
*
|
|
|
|
|
Mail |
| Advise |
*
|
|
|
| Initial
Configuration |
*
|
|
|
| Troubleshooting |
*
|
|
|
| Install
Basic Module/ Service Packs |
*
|
|
|
| Install
Additional Module / Service Packs |
|
*
|
|
| Customization |
|
*
|
|
|
|
| Software
|
| Full
Support |
*
|
|
|
| Install
only |
*
|
|
|
| Upload
only |
|
*
|
|
| Install
other Software |
|
*
|
|
|
|
