Security · Proactive Oversight · Powered by Acronis
Proactive Oversight of Your IT Environment
Powered by Acronis Advanced Management, we provide continuous visibility, patch management, and health monitoring across your IT environment — through the same platform already protecting your data and endpoints.
IT Health and Security, Monitored Through One Platform
A disk slowly filling up. A patch that never got applied. A service silently failing to restart. Most IT problems give warning signs — but only if someone, or something, is actually watching. Acronis Advanced Management provides that continuous oversight, and because it runs through the same Acronis Cyber Protect Cloud platform as backup and endpoint security, IT health monitoring isn't a separate tool your team has to check independently.
We configure and manage that monitoring on your behalf — proactive patch management, performance monitoring, and remote remediation — catching issues before they escalate into downtime or security exposure.
What Remote Monitoring & Management Covers
Continuous Health Monitoring
Real-time visibility into device and system status across your IT environment
Automated Patch Management
Scheduled, tested patching for operating systems and third-party applications
Vulnerability Assessment
Identifying unpatched or vulnerable software before it's exploited
Remote Desktop & Remediation
Resolving many issues remotely without requiring a site visit
Unified Reporting
IT health and asset visibility reported alongside backup and security status in one place
Who This Is For
- Organizations without a dedicated internal IT team monitoring infrastructure proactively
- Businesses whose patching happens inconsistently or gets deprioritized
- Companies managing IT across multiple locations or a distributed workforce
- Organizations wanting IT monitoring and security running through one platform instead of separate tools
Related Services
Endpoint Detection & Response (Acronis Advanced Security + EDR) — Runs through the same platform for combined performance and security monitoring.
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Backup & Disaster Recovery (Acronis Cyber Protect Cloud) — Ensures the systems RMM monitors are also properly backed up.
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Managed SOC
RMM data contributes to broader security visibility and incident context.
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Common Questions
Is this the same as a help desk?
No — a help desk typically responds to user-reported issues. RMM is proactive infrastructure monitoring and management, catching issues before anyone reports them.
Does vulnerability assessment cover third-party applications, not just the operating system?
Yes — Acronis Advanced Management includes vulnerability assessment across both operating systems and commonly used third-party applications.
Will patching disrupt our team's work?
Patch deployment is scheduled around agreed change windows specifically to minimize disruption, with testing before broad rollout.